Case Study
Enhancing Nursing Staff Management with Bilflo’s Effective Timecard and Invoicing Solutions
Introduction
CHN Health Care Group, a national home care staffing agency based in Boston, specializes in providing healthcare staffing for home care organizations, hospice facilities, and healthcare clinics. They offer a range of staffing services, including temporary and direct hire, across various healthcare sectors. Their focus is on delivering flexible and responsive staffing solutions to meet the diverse needs of healthcare providers.
Challenges
- Manual Timecard Handling for Nurses: Previously, managing timecards for their nursing staff required manually reviewing and approving each entry, especially complex for specialized and overnight shifts. This process often involved cross-checking various sources and consumed several hours each week.
- Inefficient Invoicing through QuickBooks: Generating invoices involved manually transferring timecard data into QuickBooks, a process prone to errors and typically taking up to two days to complete for their entire staff.
Bilflo's Solutions
- Automated Timecard Management: This system reduced the time spent on managing timecards by 50% through automated reminders and approvals, particularly helpful for complex shifts.
- Seamless QuickBooks Invoicing: Integration with QuickBooks allowed for instant invoice generation from timecard data, reducing the invoicing process to just a few hours.
Impact and Benefits
- Increased Efficiency in Payroll Processing: The new system cut the time spent on payroll processing in half, freeing up resources for other critical tasks.
- User-Friendly and Effective System: The intuitive design of the online platform made it easier to manage timecards and invoicing, improving staff efficiency.
- Exceptional Customer Service: The staffing firm experienced a smooth transition to Bilflo’s systems thanks to responsive and helpful customer support, minimizing disruptions in their operations.
Testimonial
“Adopting Bilflo’s solutions has brought remarkable improvements in managing our nursing staff, but what truly stands out is their exceptional customer support. The quick and effective assistance we’ve received has made our transition to these new systems smooth and effortless. This high level of support, combined with the streamlined payroll and invoicing processes, has significantly enhanced our operational efficiency, allowing us to focus more on delivering top-notch patient care,” (Martina, Payroll and Billing Specialist)