The COVID-19 pandemic has resulted in personal and professional challenges, and the ability to have honest conversations in the workplace is crucial now more than ever. A possible contributor to this year’s so-called “Great Resignation” is the lack of empathy in the workplace. 

Ernst & Young’s 2021 Empathy in Business Survey showed more than 50% of employees quit a previous job because their boss wasn’t empathetic to their struggles at work or in their personal lives. On the other hand, nearly 90% of workers who were queried believe empathetic leadership creates loyalty, and 85% say that it increases productivity.

According to Steve Payne, EY Americas Vice Chair – Consulting, their research finds that empathy is not only a nice-to-have but the glue and accelerant for business transformation in the next era of business. Empathy’s ability to create a culture of trust and innovation is unmatched, and this previously overlooked trait must be at the forefront of businesses across all industries.

The research shows that Empathy improves employee satisfaction and decreases turnover rates, but there are tangible business benefits to prioritizing empathy in the workplace too. The research shows increase in the following:

• Efficiency (87%)
• Creativity (87%)
• Innovation (86%)
• Company revenue (81%)

Based on the research, here are the top initiatives that would help employees feel more comfortable having open discussions with a boss include:

• Having regularly scheduled one-on-ones 
• Providing opportunities to give anonymous feedback 
• Participating in team-building exercises
• Receiving frequent reminders that they’re in a safe space to have open discussions
• Participating in training/communication workshops about having open discussions

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Enhanced Employee Support & Satisfaction

When Do Employees Start Job Hunting?

There is no question that the secret to keeping your talent encouraged and motivated is to pay them accurately and on time!  (No duh!). HRDrive recently posted a survey from Kronos showing that 49% of American workers will start a new job hunting after experiencing only two problems with their paycheck. While part one of Engaging Employees through Payroll found that 54% of the American workforce — are affected by payroll problems. 

A viable and effective solution to address payroll errors is by automating your back-office processes. It has been proven time and again that automating repetitive tasks not only reduces labor costs but also dramatically increases the efficiency and productivity of an organization.

At Bilflo, we believe there should be a system specifically designed to handle your back office.

Bilflo has been created by a staffing company with over 60 years of experience, we understand the nuances of back-office duties such as timekeeping, timecard approvals, invoicing, and reporting.

It’s modular and can be easily integrated into your current business ecosystem without disrupting your day-to-day operation. We also made sure that our UX is easy-to-navigate that even the non-technical users can manage your back office workflows effortlessly.  

In the end, all of your workforce data is aggregated to help you understand trends and derive insights so you can make data-driven business decisions while decreasing costs and increasing profits.

Feel free to take 3 minutes for a preview of Bilflo.

• Bilflo Product Flyer
• Bilflo Features Highlight Video
• 30 sec Video Experiences of the simple user interface:
  • Client Bulk Time Approval
  • Customized Reporting & Insights
  • Team Production Dashboard

The more we dive into the issues surrounding the staffing industry, the more we realized that paycheck issues directly affect employee morale and satisfaction, therefore affecting the company’s bottom line. 

A study by the Founder of Comprehensive Coaching shows that the morale of an employee is directly linked to profitability. Low morale–low profits. High morale–high profits. (Simple as that…)

This is because the less engaged your team is, the less productive they become and vice versa. 

Low employee morale can also turn into high turnover and it is disconcerting because of its tremendous impact both financially and on productivity levels. 

One simple yet effective thing you can do to avoid low employee morale is to ensure that your employees are compensated accurately and on time. (No doubt about it…)

At Bilflo, we made it our mission to create innovative tools that help staffing companies automate their back-office processes to avoid payroll errors that can be caused by manual processes while providing you business intelligence that you need to identify trends and grow your business.

Here are our key features:

If you are interested in learning more, please feel free to schedule a Discovery Session with our team today!

Alternatively, you can check our resources to learn more about our services.

• Bilflo Product Flyer
• Bilflo Features Highlight Video